Air India starts releasing interim compensation of ₹25 lakh each to relatives of crash victims, survivors

Air India on Saturday (June 22, 2025) said it has started releasing the interim compensation of ₹25 lakh each to the families of the deceased and survivors of the June 12 Ahmedabad plane crash.

The airline said a team of trained psychologists and doctors has been deployed in Ahmedabad to provide trauma counselling and psychological support to the affected families or individuals.

The team of medical personnel, including nurses and a pharmacist, has been deployed to address ongoing or emerging health needs, Air India said in a statement.

“The interim compensation began being released from June 20, with three families having received payments so far, and the remaining claims being processed,” Air India said.

The airline had on June 14 announced that it will provide an interim compensation of ₹25 lakh or approximately GBP 21,500, to the families of each of the deceased and survivors of the airline’s Boeing 787-8 plane crash in Ahmedabad to help address immediate financial needs.

This is in addition to the compensation of ₹1 crore announced by the parent company, Tata Sons.

Centralised helpdesk

Air India said a centralised helpdesk, active since June 15, has been assisting families in processing claims for the interim compensation. This single-window system ensures faster documentation and helps initiate compensation procedures promptly, it stated.

Air India said it has also been reaching out to those who were injured and the families of those who lost their lives on the ground to initiate the compensation process for them.

The families are also being assisted, including during DNA identification, the airline said, adding that when the mortal remains are released by the hospital, at least one caregiver accompanies each family to facilitate the transportation as well as funerals, while ensuring the dignity and utmost respect for the deceased and their loved ones.

Families are also being provided other comprehensive financial assistance during this difficult time, covering travel, accommodation, medical and funeral expenses, with additional needs addressed promptly, Air India added.