ChatGPT services fully restored after global outage: Here’s what the company said

OpenAI's popular AI chatbot, ChatGPT, has seen its services fully restored following a significant

global outage

that impacted users worldwide. The disruption, which also affected OpenAI's

API services

and its video tool, Sora, left millions of users unable to access or utilise the AI for various tasks throughout the day. Reports of elevated error rates and latency began surfacing early Tuesday (June 10) morning, with outage tracking websites like DownDetector.com noting a sharp spike in user complaints from regions including India, the United States, and the United Kingdom. OpenAI quickly acknowledged the problem, stating that its engineers had identified the root cause and were working on a fix. While most services were restored by early June 11, some users continued to experience issues with ChatGPT’s voice mode, which OpenAI is still working to resolve.

By Thursday June 12, OpenAI's status page updated to reflect that "all impacted services have now fully recovered." On the Status page the company posted, “We’re fully functional. We’re not aware of any issues affecting our systems.”

What OpenAI said about the recent ChatGPT outage

OpenAI has not yet revealed the reason behind the

ChatGPT outage

. The company has stated that it plans to release a more detailed analysis about the root cause of the issue within the next five days.

This was the longest ChatGPT outage in its history

This outage has affected users across the world. Previously, In December last year, OpenAI's popular ChatGPT chatbot, its Sora AI video generator and its developer-facing API experienced a significant outage.At that time, the disruption lasted for around 6 hours – from 3 PM Pacific Time (3:30 am IST), with services largely back online by 9 PM PT (9.30 am IST).“ChatGPT, API, and Sora were down today but we've recovered,” OpenAI stated in a tweet following the restoration of services. In February, the AI chatbot global outage, which lasted for around two hours.