CredResolve raises pre-series A to scale AI-powered collections across 15 states

CredResolve, an AI-powered debt collections infrastructure company, has raised a Pre-Series A round led by Merak Ventures, with participation from existing investors Unleash VC and CDM Capital.

The company, which currently manages over $6 billion in monthly assets across 10 Indian states, plans to use the fresh capital to expand operations to 15 states, scale its multilingual AI and voice capabilities, and launch a self-serve platform for lenders.India’s debt collections market, valued at over ₹60,000 crore, remains fragmented and heavily reliant on traditional agencies with limited technology. This has left lenders with poor visibility into recovery outcomes and borrowers vulnerable to inconsistent or coercive practices.

Regulatory changes have further reduced the effectiveness of single-channel collection methods, creating demand for a technology-led, compliant alternative.CredResolve’s full-stack platform combines AI voice bots, digital channels, field agent networks, and legal automation. Unlike software-only solutions, the company operates the infrastructure it builds, giving lenders real-time visibility into performance and recovery outcomes.

This shifts collections from activity-based tracking to outcome-driven accountability.Balaji Koustubha, Co-founder and CEO of CredResolve, said: “Collections in India has been fragmented, analog, and opaque for decades. Borrowers and lenders have both paid the price. We built CredResolve to replace that with infrastructure that actually works: AI that handles scale, a field network that is accountable, and a model where we succeed only when our lenders see real recovery outcomes.”Founded by IIT Roorkee alumni Balaji Koustubha and Vijay Kumar, CredResolve blends technology with operational oversight, a model shaped by their prior experience at WheelsEye. The company is now investing in multilingual AI and voice capabilities to reach India’s diverse borrower base and building a scalable self-serve system for lenders to reduce onboarding friction.