Deputy CM asks SPDCL to adopt modern tech, raise consumer awareness on power services

HYDERABAD

Deputy Chief Minister M. Bhatti Vikramarka has asked the senior engineers and Directors of the Southern Power Distribution Company of Telangana Ltd (TGSPDCL) to adopt modern technology that align with the evolving needs of consumers in the digital era and improve the delivery of services.

In a meeting with the officials of the Southern Discom here on Tuesday, Mr. Vikramarka, who handles the portfolios of Energy and Finance, told them to expedite the complete implementation of the Feeder Outage Management System (FOMS), which would ensure real-time alerts to the control room whenever there was a power supply disruption.

The Discom officials explained to the Deputy Chief Minister that FOMS had already been implemented across 5,500 of the 6,500 feeders under the SPDCL limits. The Deputy CM told them to integrate the remaining feeders into the system swiftly.

He congratulated the Discom for earning the ISO 9000 certification, acknowledging it as a commendable achievement based on performance in areas such as operations, consumer service delivery and timely clearance of office files/resolution of grievances. He encouraged officials to continue improving and aim for more such awards in the future.

Mr. Vikramarka also reviewed the new dress code designed for field staff and offered suggestions for its implementation. He stated that Directors were appointed based on their extensive experience and proven capabilities and asked them to create and implement an action plan to complete the long-pending tasks within their respective domains.

He noted that new transformers and sub-stations were being set up as soon as the load on the existing ones reached 70%, ensuring uninterrupted power supply through advanced planning. He stated that a comprehensive solar power strategy would soon be rolled out, and instructed department staff to be fully prepared for its implementation.

The meeting was attended by Principal Secretary of the Energy department Naveen Mittal, Chairman and Managing Director of TGSPDCL Md. Musharraf Faruqui along with Directors and senior engineers.