Future Forward Retail | How Lowe’s India is reimagining retail at scale

In this episode of Future Forward Retail’s Tech Leadership Playbook, we spotlight how Lowe’s is using AI, data, and design thinking to transform home improvement retail. Featuring Amit Kapur, Vice President – Applied AI, Data and Analytics, and Reena Sofiya, Vice President – Merchandising & Supply Chain, the conversation explores how analytics, generative AI, and immersive simulation environments are shaping everything from customer journeys and store layouts to supply chain decisions at scale. From AI-powered product discovery and self-checkout systems to experience centers that simulate real-world retail environments, this episode offers a behind-the-scenes look at how Lowe’s is building the future of omnichannel retail.