Gen Alpha won’t have to send emails at work: 5 ways voice AI could change the face of corporate culture

Spending hours drafting emails, worrying about tone, and checking for typos might soon be a thing of the past. Research from the London School of Economics, highlighted in Fortune in collaboration with Jabra, predicts that by 2028, voice AI could become the main way people work.

Instead of typing, employees may simply speak to their devices and let AI capture their ideas and organise their work.

This change could make communication faster, more efficient, and even transform corporate culture.

Speaking becomes the new typing

Paul Sephton from Jabra told Fortune that the first draft of work in the future will be spoken rather than typed. Employees will use their voice to direct tasks, and typing will become a tool for polishing and refining ideas.

This style of working matches the way people naturally think. Conversations are fast, flexible, and dynamic, which helps ideas flow more freely and reduces the time spent struggling to put thoughts into words.

Creativity gets a boost

Voice AI can capture ideas the moment they happen, which could change how creativity works in the workplace. Fortune highlights that “our best ideas often don’t happen when we’re sitting at our desk.” Speaking ideas aloud lets employees record inspiration instantly.

AI can then organise and refine these thoughts into clear, actionable work. This means no more losing great ideas while typing slowly or switching between tasks.

Work becomes more inclusive

Voice technology could make workplaces more accessible for everyone. For parents, caregivers, or people who are always on the move, speaking instead of typing can make multitasking much easier. Fortune points out that talking on the phone for work can be simpler when your hands are busy.

Voice-first work could create a more level playing field and allow more people to contribute effectively, no matter their situation.

Efficiency and productivity soar

Even though reading is often faster than listening, Fortune reports that voice AI can still save time by turning spoken words into written documents automatically. Employees could spend less time typing emails or reports and more time making decisions, planning strategy, and collaborating with colleagues.

AI transcription also makes sure spoken work is recorded accurately and easy to search, combining speed with reliability.

New challenges for accountability

Relying only on voice communication comes with its own challenges. Dr Bertrand Audrins from EHL Hospitality Business School told Fortune that without written records, it can be harder to track decisions and instructions. Companies will need to combine voice tools with proper transcription and documentation practices to make sure nothing gets lost and everyone stays accountable.

The bottom line

By 2028, the workplace could look very different. As Fortune highlights, voice AI is likely to change how people communicate, collaborate, and stay creative, while also raising new questions about accountability. Professionals who adapt to this voice-first approach could become more productive, creative, and flexible in a work environment where speaking becomes the new typing.