IIT Patna-backed AI platform creates 18,000 telecom jobs across country

Patna: A multilingual AI-assisted platform developed by a startup incubated at the Technology Innovation Hub (TIH) of the Indian Institute of Technology Patna (IIT-P) has helped create more than 18,000 job opportunities for youths in the telecom sector across the country.Developed in collaboration with SCOGO Networks, the platform uses natural language processing (NLP) technologies to support communication and workforce coordination across diverse linguistic and operational environments in India. Under the initiative, a Tamil-speaking youth from Chennai can work seamlessly in a Bengali or Kannada-speaking region without facing language barriers.Providing details of the initiative, IIT-P director T N Singh said, “The TIH team addressed the hardware learning component through the development of easy-to-learn electronic kits and the natural language processing experts from IIT-P addressed the language accessibility challenge.

Subsequently, through incubation and ecosystem support provided by TIH-IIT, the start-up effectively deployed these complementary solutions, resulting in skilled employment opportunities for last-mile telecommunication technicians across the country.

”Singh said the initiative demonstrates how indigenous hardware training, multilingual digital learning, startup incubation and industry deployment can collectively strengthen the country’s telecommunications workforce while creating employment opportunities for candidates from diverse linguistic backgrounds.

At present, the platform supports interaction in 50 Indian languages and regional dialects. Its deployment has primarily focused on enabling telecom field technicians and related workforce categories to access operational guidance, onboarding support and work-related communication without language-related constraints.IIT-TIH chief executive officer Sai Kiran Oruganti said the multilingual AI-assisted operational ecosystem has contributed to improving workforce availability, communication support and deployment coordination for technicians working across geographically diverse regions.The average monthly wage offered to employed youths ranges between Rs 24,000 and Rs 30,000, with employment continuity ranging from six to 18 months across deployment, maintenance and field support operations in different parts of the country.The deployment ecosystem includes workforce participation in telecom installation, maintenance, fibre operations, field servicing, technical support, infrastructure deployment and network assistance in several organisations.