Justdial’s net profit rises 4.1% to ₹166.2 cr for Q1FY27; co-founder VSS Mani to step down on July 31

Mumbai: Digital Classifieds company Just Dial has reported a 4.1% rise in net profit to ₹166.2 crore for the quarter ended June 30, 2026 even as the company moves on with its next phase of growth. The company’s co-founder, MD and CEO VSS Mani is officially stepping down from his position on July 31 with former Flipkart executive Dinkar Ayilavarapu replacing him as CEO. 

The Reliance Retail-backed classifieds major has seen its total active listings grow to 5.61 crore, increasing 13% YoY, with its active paid campaigns growing to 3.5% YoY to 6.39 lakh. Justdial has seen its total traffic remain flat at 19.29 crore, down 0.2% year on year (YoY) with the company looking to transition toward AI voice agents from just a plain classifieds site. 

JustDial is now expanding its deployment of agentic AI agents across its voice, WhatsApp and AI-powered sales assistants, with its proprietary AI voice agents deployed across sales workflows to help nurture prospects, transform cold inquiries into qualified appointments. Along with this, the company has introduced the JD Mart Super Sixer Pack, a premium suite of merchant benefits designed to help B2B sellers build a stronger digital presence. 

“We started FY27 on a strong note, with revenue growing 6.6%QoQ, our fastest sequential growth in a decade outside the post-COVID recovery period. This performance reflects focused execution across our core business, alongside sustained investment in technology capabilities that are now translating into tangible outcomes. 

AI has emerged as a genuine force multiplier for both user experience and business productivity. Our AI voice agents are helping us understand user intent and qualify leads with far greater precision, resulting in stronger buyer-seller matches. We’ve also deployed AI agents across our sales workflows to sharpen lead nurturing, freeing our sales teams to focus on the highest-intent opportunities. Cataloguing, listing verification, and customer support are other areas where AI is helping us manage scale and complexity, enabling richer business information and faster issue resolution for our users.

We’re now extending these AI capabilities to our merchant ecosystem as well, from helping businesses create richer content to automating customer interactions. Our goal is to make AI accessible to millions of MSMEs, so that businesses of every size can unlock the power of intelligent tools.” Mr. Shwetank Dixit, Chief Growth Officer, Just Dial, said in a press release.