MakeMyTrip launches AI-powered Natural Language search for hotels and homestays

MakeMyTrip has introduced a new AI-powered semantic search feature that allows users to find hotels and homestays using natural language queries. The update is part of the company’s broader AI innovation efforts aimed at improving the booking experience.The feature enables travellers to search using phrases such as “pet-friendly hotels in Manali with a swimming pool” or “heritage stays near Jaipur forts with parking.” Instead of relying on multiple filters, users can describe their preferences directly, and the system interprets the intent behind the query to provide relevant results.The search results include contextual information such as images, AI-curated content from user reviews, and personalised rankings.

It also provides AI-generated smart suggestions for commonly searched categories like “beachfront hotels in Goa” or “Ooty stays with mountain views,” with tags indicating features such as “great for families” or “private pools available.”“Our goal is to make travel planning as natural as conversation. With AI Search within stay booking experience, we’re simplifying one of the most important parts of the traveller journey, finding the right stay.

Instead of forcing users to think like a system, we’ve built a system that understands how people naturally express themselves,” said Ankit Khanna, Chief Product Officer, MakeMyTrip.The company also recently launched the Beta version of Myra, its generative AI-based trip planning assistant. Myra is designed to assist with destination discovery, bookings, and in-trip support through both voice and text in English and Hindi, with plans to expand to additional Indian languages.