Postal services disruption on June 21 due to software upgradation in Bengaluru

Key Head Post Offices that will be affected include Bengaluru General Post Office (GPO), R. T. Nagar Head Post Office, Jayanagar Head Post Office, Rajajinagar Head Post Office, and Channapatna Head Post Office. | Photo Credit: Murali Kumar K

A large number of post offices in Bengaluru will remain non-functional on June 21 due to a scheduled upgrade of the software application to Advanced Postal Technology 2.0. 

The upgrade aims to improve the efficiency, security, and overall quality of service offered by India Post. Effective June 23, new software will be implemented.

The Bengaluru General Post Office (GPO) announced that several Head Post Offices and their associated Sub and Branch Post Offices will be temporarily closed to facilitate the software transition. Key Head Post Offices affected include Bengaluru General Post Office (GPO), R. T. Nagar Head Post Office, Jayanagar Head Post Office, Rajajinagar Head Post Office, and Channapatna Head Post Office.

Despite the disruption, essential postal services will remain available at selected offices such as HAL Sub Post Office, Jalahalli Sub Post Office and Basavanagudi Head Post Office. 

Surya U., Senior Superintendent of Post Offices, Bengaluru West Division, confirmed the closure of several other post offices under her jurisdiction. These include Basaveshwaranagar, Chandra Layout, Gayathri Nagar, Hampi Nagar, Herohalli Industrial Estate, Kamakshipalya, K.H.B. Colony, Kempegowda Road, Kodigehalli, Magadi Road, Mahalakshmi Layout, Malleswaram and Malleswaram West, Nagarbhavi and Nagarbhavi 2nd Phase, Nandini Layout, Palace Guttahalli, Rajajinagar 4th Block, Seshadripuram, Srirampuram, Swimming Pool Extension, Vijayanagar and Vijayanagar East, Vishwa Needam, Vyalikaval Extension, West of Chord Road.

India Post has assured customers that the temporary inconvenience is necessary to bring about a more robust and modernised postal system.

Customers have been advised to plan their postal activities accordingly and visit only the operational branches for any essential service on June 21.

Published - June 20, 2025 10:20 am IST