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Ruchika Panesar is country head for India, and chief digital & information officer for functions at NatWest Group
My journey in leadership began long before I held a formal title – in front of a glowing computer screen, surrounded by lines of code. In those early days as an engineer, I learned to lead not by speaking the loudest, but by showing up – prepared, curious, and unafraid to ask the questions others avoided.
Confidence, I discovered, isn’t always loud; sometimes it’s built quietly, one solved problem at a time.From self-doubt to self-inquiry: There were moments when I questioned whether I belonged. The most defining lessons came not from recognition, but from the times I had to pause, learn, and begin again. I stopped asking “Why me?” and started asking “What can I learn here?” That shift – from self-doubt to self-inquiry – became the foundation of my leadership and shaped how I approach technology itself: as a space of constant learning, reinvention, and humility.One mentor taught me clarity, another compassion: I’ve been fortunate to find mentors who saw something in me before I did. They didn’t just open doors; they left them open for others. One taught me clarity, another compassion – both helped me understand that leadership isn’t about hierarchy, it’s about connection. True leadership lies in creating space where others can see their potential reflected back at them.Inclusion must be a daily habit: Technology has been both my canvas and my teacher. From building enterprise platforms to leading digital transformation at scale, I’ve seen how innovation thrives where curiosity meets inclusion.
The best ideas rarely come from homogenous teams; they come from diverse voices unafraid to challenge patterns. That’s why I believe inclusion isn’t a corporate initiative – it’s a daily habit. Representation is catalytic.
It changes what people believe is possible.Stay curious and keep learning: Technology keeps changing rapidly, but women who succeed in tech do so because they stay curious and keep learning.
My own curiosity has been tested in different parts of my life – from work meetings across time zones to reading bedtime stories to my daughter. Each of these experiences matters to me, and technology is what helps me balance and connect these worlds – my professional and personal life.I find balance in books, art and Lego: At NatWest, I play an active role in shaping our digital and technology vision across regions and cultures – while staying grounded in my daily rituals. My mornings begin with faith and stillness before the day unfolds. I find balance in books, joy in art and Lego, and endless energy in the people I work with every day. I don’t lead with labels, but I do believe representation matters. I’m a business leader who happens to be a woman, and I’ve learned you don’t need to choose between ambition and authenticity – you can lead with both.


English (US) ·