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Reliance Jio customers are reportedly experiencing connectivity problems. Users are not able to make calls and are also encountering issues with mobile internet. The outage began on July 6 around 8:10 PM. Due to the outage of Reliance Jio network users in Delhi, Mumbai, Hyderabad, Bengaluru, Chennai, Gujarat and Kochi are facing major connectivity issues. The outage seems to be impacting select users, as members of The Times of India Tech team have not experienced any disruptions in internet or mobile connectivity on their devices.According to a report by DownDetector, the outage tracking website more than 11,000 complaints were logged within hours of outage. Around 81% users are experiencing mobile problem with mobile signal, while 13% are having issue with mobile internet and 6% are reported issues with mobile phone. This marks the third major outage in less than a month for Jio. Previous blackouts hit Kerala on June 16, Gujarat on June 29, and Madhya Pradesh on July 1.
Reliance Jio down for users in major cities
Many users also took to social media platform X (Twitter) to report about the outage. As reported by users, Reliance Jio users in Mumbai, Delhi, Bengaluru, Hyderabad, Chennai, and Kochi are facing issues in accessing Jio services.
“Jio network here was completely down from 8:15PM yesterday, all of a sudden. There was literally no network coverage for hours. You couldn't even make a call or send a text msg,” posted a user on X. ‘Jio is down! Massive outage just hit—can’t make calls, no signal at all. The spike says it all,” posted another user. Reliance Jio has not yet issued an official statement about the service outage.