Tech jobs: GCC sector may add up to 4 million jobs by FY30, faces tougher compliance norms in India, says report

India’s fast-growing Global Capability Centre (GCC) ecosystem -- which already employs 1.9 million professionals -- is set to create an additional 2.8 to 4 million jobs by FY30, according to a new report by TeamLease.

But as expansion accelerates, the study warns, operators will face an increasingly complex regulatory and compliance environment, PTI reported.The report, titled “GCCs in India: Cultivating Capability, Ensuring Compliance”, noted that India now hosts over 1,800 GCCs, accounting for 55% of the world’s total, and generating $64.6 billion in export revenue in FY25. The next wave of growth, it said, will be “digital-first,” led by roles in AI, cloud, data engineering, and cybersecurity.The rapid expansion of GCCs, the report said, coincides with a sharp rise in regulatory obligations. Each GCC operator must comply with over 500 distinct legal requirements, translating to more than 2,000 annual compliance actions across central, state, and local jurisdictions.The compliance framework spans labour, tax, and environmental laws involving 18 regulatory authorities, with overlapping mandates.

Key risk areas include data privacy, cybersecurity, FEMA/FDI, labour codes, women’s safety, intellectual property, and environmental compliance.“India’s GCC ecosystem is emerging as a key pillar of formal employment and skill development,” said Neeti Sharma, CEO, TeamLease Digital. “The sector is projected to create up to 4 million jobs by FY30, with 14–22% of these for freshers equipped with digital skills.

Mid-level professionals will make up 76–86% of the workforce.”She added that this evolving talent structure is driving innovation and product development, strengthening India’s position as a global hub for digital capabilities, but also calls for technology-enabled compliance management.Rishi Agrawal, Co-founder and CEO, TeamLease RegTech, said global corporations are deepening their India footprint to leverage demographic and cost advantages but must adapt to the country’s intricate compliance ecosystem.“The regulatory landscape in India includes over 1,500 legislative acts and 69,000 distinct compliance obligations across 27 categories, updated through 3,500 official portals,” Agrawal said. “Managing this complexity requires more than check-box compliance — GCCs must build deep legal expertise, maintain robust documentation, and embed compliance into corporate culture.”The report added that the government’s proposal in Union Budget 2025 to introduce a National Framework for promoting GCCs in Tier-II cities could further accelerate regional expansion.It concluded that the next phase of GCC growth will depend on how effectively industry, academia, and policymakers collaborate to build a digitally skilled and compliance-ready workforce.