'This is tech city': Bengaluru techie reunited with lost backpack in minutes; how airport staff tracked it using UPI

BENGALURU: A techie travelling to Bengaluru’s Kempegowda International Airport was reunited with his forgotten backpack within minutes, thanks to the quick action of airport staff and a digital payment trail. Jaskaran Singh said he left his bag on a BMTC KIA shuttle bus while heading to the airport, only realising the oversight just before check-in.

“Forgot my backpack on a KIA shuttle bus to Bangalore airport and realised just before check-in,” Singh wrote in a post on X (formerly Twitter). Unable to locate the bag himself, Singh approached airport personnel. Using the details of his UPI transaction for the shuttle fare, staff were able to trace the bus number and recover the backpack promptly. “Staff traced the bus number using my UPI transaction and got my bag back. Love how this tech city solves everything. Huge thanks to Ravi for the help,” he added. The post quickly went viral, with social media users praising both the efficiency of the airport team and the use of technology to resolve the issue.