Virtual Information Kiosks (VIK) and interactive terminal maps were launched at Rajiv Gandhi International Airport (RGIA) on Hyderabad outskirts, by GMR Hyderabad International Airport Ltd. (GHIAL).
The kiosks were placed across check-in halls, boarding gates, arrivals, and baggage claim areas, which offers passengers real-time flight updates, 3D navigation, emergency support, Wi-Fi access for international travellers, and instant feedback options, as per a press release.
The interactive terminal maps on its official website (www.hyderabad.aero), can be used by passengers to plan their journey with information on gates, retail zones, dining options, and essential amenities.
Pradeep Panicker, CEO, GHIAL, said that designed to enhance passenger convenience, these systems go beyond static information delivery. They are designed to offer passengers seamless support for their airport journey, he said.