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After reported aerial strikes damaged Amazon Web Service (AWS) datacenters in the United Arab Emirates (UAE) and Bahrain, the company has suggested customers in the region to "migrate those workloads to alternate AWS Regions.
" The AWS update comes after AWS datacenters were damaged during the opening exchange of missile and drone attacks by Iran following US and Israeli strikes. Iranian strikes have reportedly hit multiple sites across the Middle East. Amazon said that two of its facilities in the UAE were directly struck, while in Bahrain a nearby drone strike caused damage to infrastructure at its data center. “These strikes have caused structural damage, disrupted power delivery to our infrastructure, and in some cases required fire suppression activities that resulted in additional water damage,” Amazon said.
In its recent update, AWS said that while some of its services are coming back online, it recommends customers restore to the US, Europe, or Asia Pacific. Future updates on the datacenters' recovery will come directly to affected customers through the AWS Personal Health Dashboard, the company said. "We continue to strongly recommend that customers with workloads running in the Middle East take action now to migrate those workloads to alternate AWS Regions.
Customers should enact their disaster recovery plans, recover from remote backups stored in other Regions, and update their applications to direct traffic away from the affected Regions. For customers requiring guidance on alternate regions, we recommend considering AWS Regions in the United States, Europe, or Asia Pacific, as appropriate for your latency and data residency requirements," said the AWS Health update.
Status Page of Snowflake, RedHat and EMQX
AWS-hosted tech providers too are urging Middle East customers to fail over now. As reported by The Register, Snowflake, Red Hat and IoT platform EMQX have told customers to open their disaster recovery playbook. “We recommend customers enact their disaster recovery plans and recover from remote backups into alternate AWS Regions, ideally in Europe,” Red Hat said in a status update.Snowflake said customers in the affected regions may be unable to access multiple core services, leaving users unable to sign in, execute queries, or manage data, and said it has no estimated time of restoration yet.
"We continue to actively monitor the situation as we work with our cloud service provider to restore service following a power outage at a primary data center. Recovery efforts remain focused on foundational services, and multiple paths to restoration continue to be pursued.
Work to restore the underlying infrastructure needed for full restoration is still in progress. Additionally, we've been informed that our cloud service provider will supplement their public service health updates with a targeted communications approach, delivered directly to customers through their personal health dashboards, for a more localized, relevant view of service health.
We will provide our next update within 24 hours," reads the Snowflake's Status Page. The page further said that no resolution ETA is available as of now: "An updated ETA is not yet available. We'll provide one as soon as possible. In the meantime, we recommend that affected customers using replication initiate their failover procedures. Affected customers should look for additional updates in their cloud service provider's personal health dashboard.The summary on EMQX page said: AWS has confirmed an additional localized power issue affecting Availability Zone mec1-az3 in the ME-CENTRAL-1 (UAE) Region. At this time, only mec1-az1 remains operational for existing workloads. New instance launches in the region are currently not possible. Multiple AWS services, including EC2, S3, and DynamoDB, are experiencing elevated error rates and latency.
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