Capgemini, OpenAI partner to scale enterprise AI

Capgemini has entered a strategic partnership with OpenAI to accelerate enterprise AI adoption through Frontier, OpenAI’s platform for building, deploying and managing AI coworkers across organisations.As a founding member of the OpenAI Frontier Alliance, Capgemini will focus on bridging the “AI opportunity gap” by tackling business, data, governance and systems integration challenges that often stall large-scale AI deployments. The goal is to help enterprises move from pilots to secure, scaled AI embedded into core workflows.Fernando Alvarez, chief strategy and development officer at Capgemini, said 2026 would mark a shift from experimentation to industrialisation.

“2026 will be the year enterprises move from experimenting with AI to industrialising it. The real challenge is no longer access to models — it is embedding AI securely and reliably into core business processes. That is where this partnership becomes critical.”On Frontier’s role, he said, “AI coworkers are not just chat interfaces. They are systems that can execute workflows, collaborate with human teams, and deliver measurable business outcomes.

Frontier gives enterprises the platform to operationalise that vision at scale.”Alvarez said that while AI model capabilities have advanced rapidly, enterprise readiness remains uneven. “There is still a significant gap between what frontier AI models can do and what organisations are actually deploying. The bottleneck today is data readiness, governance, integration with legacy systems, and organisational change.

Our role is to close that gap.”Under the alliance, Capgemini will establish a dedicated Enterprise Frontier delivery function working alongside OpenAI’s Forward Deployed Engineering (FDE) teams. “Forward deployed engineers bring deep product and engineering expertise directly into client environments. Combined with our industry and transformation capabilities, this ensures AI is not just piloted, but embedded and scaled responsibly,” he said.Highlighting India’s importance, he added: “India is central to this transformation. It is not just a delivery hub — it is a co-innovation hub and a key engine for scaling enterprise AI globally.”Aiman Ezzat, CEO of Capgemini, described the tie-up as long term. “By combining our domain expertise and assets with OpenAI’s cutting-edge models and platform, we move faster, build smarter, and create solutions that weren’t possible before,” he said.Alvarez said “This is not a short-cycle technology alliance. It is a long-term strategic collaboration aimed at redefining how enterprises design workflows, manage digital labor, and generate value from AI.”