Consumer panel rules in favour of bank manager in travel delay case

The District Consumer Disputes Redressal Commission, Kottayam, has ordered payment of compensation to a bank manager who missed an official meeting after the bus he had booked was delayed and broke down en route.

Jacob P Chittettukkalath, a native of Vazhapally near Changanassery and a manager with Canara Bank, will receive Rs.1,417.50 as ticket fare, Rs.40,000 as compensation, and Rs.8,000 towards court expenses, as per the order. The ruling was issued by a bench presided over by V.S. Manulal, with members R. Bindu and K.M. Anto.