Ex-Zomato employee reveals what working there is really like, and it’s not for the faint-hearted

A former Zomato employee has posted a heartfelt note about her time at the company, and it’s struck a chord with a lot of people online. Ragini Das spent six years in Zomato’s sales and marketing team before stepping out to build her own startup, Leap Club.

She’s now part of Google India, but says her Zomato years shaped how she thinks, works, and handles pressure - and also gave her friendships she still holds close.She decided to look back on her Zomato journey after founder Deepinder Goyal publicly invited former employees to consider coming back, saying the company has grown and that the door is still open. That message got Ragini reflecting on what working at Zomato really meant to her - the good, the tough, and everything in between.While her post was full of warmth, she didn’t sugarcoat the reality of the job. According to Ragini, Zomato isn’t meant to be “easy” or comfortable - and that’s kind of the whole point.“Zomato isn’t for everyone. And that’s okay,” she wrote on LinkedIn, adding that her time there helped shape the work she later did at Leap Club.She also made it clear that Zomato isn’t the place for anyone who wants a relaxed 9-to-5. The pace is relentless, expectations are high, and things move fast.

But for people who thrive in that chaos, the experience can be life-changing.

Ragini said one of the biggest things Zomato gave its employees was trust - sometimes even before they felt ready for it. If you stuck it out, the company backed you with responsibility and a belief in your potential that pushed you to grow faster than you expected.Sharing a personal example, she recalled being handed a million-dollar budget to launch a product when she was just 26.

Not many companies would take that kind of bet on someone so young, she pointed out. But that trust forced you to step up and figure things out on the go.Ragini joined Zomato in 2013 as a sales and marketing manager and stayed on for six years. By the time she left in 2019, she had become the first team member of Zomato Gold in India. She also spoke about how dramatically her career evolved in that time - from trying to sell ₹3,000 banner ads at 22, to closing deals worth ₹60 lakh.

Somewhere between those two numbers, she says, is where her grit was built.What stood out in her note was how much she genuinely enjoyed the grind. She joked that in six years, she probably had “Monday blues” only a handful of times. Being around people who were obsessed with what they were building made the energy contagious.Looking back, Ragini says those years at Zomato taught her how to communicate better, stay resilient under pressure, and think long-term, lessons that continue to shape the way she works today.