Mumbai interior designer files police complaint over Rs 72 lakh loss in window installation project

MUMBAI: A disagreement over the installation of premium aluminium windows at a luxury duplex apartment on Nepean Sea Road has culminated in a police complaint, with both sides maintaining sharply different versions of events.A 31-year-old interior designer from Breach Candy has approached the Dadar police alleging financial losses exceeding ₹72 lakh in connection with the project at a high-end residence in Malabar Hill. The Dadar police has registered the offence under the BNS section of 318 (4) against the director of Yantra Window System directors Ravi Panjwani and Nikhil Daswani. Dadar police said that the duo had moved the Session court for anticipatory bail which has been granted to them.

Panwani has denied all the allegations. Krish Kothari (31), director of Beauview Style Vita Private Limited, had in December 2022 secured a turnkey interior contract for a homeowner’s 21st and 22nd floor duplex apartment at Aashiana Building on Nepean Sea Road. For specialised aluminium window systems valued at ₹34.81 lakh, his firm issued a work order to Yantra Aluminium Window System Pvt. Ltd.Kothari alleged that Panjwani and Daswani, assured European-standard fabrication and installation.

Payments amounting to ₹31.86 lakh were reportedly made between March and November 2023.However, after installation, the homeowner is said to have raised concerns about whistling noises during strong winds, rainwater seepage, faulty locks, damaged gaskets and finishing issues. Kothari claimed that subsequent inspections by his team found shortcomings in fabrication and installation, and that an independent audit flagged the systems as structurally unsafe and functionally unsuitable.The complaint states that despite three reinstallation attempts and multiple repair efforts, the issues allegedly persisted. In July 2025, Kothari said he refunded ₹41.51 lakh to the homeowner and anticipates spending an additional ₹30 lakh towards removal, civil repairs and fresh installation.Responding to the allegations, Ravi Panjwani denied any wrongdoing. Speaking to TOI, he said the dispute was “purely civil in nature” and related to contractual work.“It is all allegations. The dispute arises out of civil work but has been wrongly given criminal colour with the intention to harass us. We have been in this profession for more than 25 years and have completed the entire work in the building. If there were systemic issues, there would have been many complaints,” Panjwani said.He added that the company had delivered the contracted products and was willing to repair or replace them if required but the client was pissed off. “We have not run away. We have recorded our statements, explained our position to the police and are taking all legal remedies available to us,” he said. Police officials indicated that the matter is under investigation.