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Bihar's General Administration Department announced requisitions for over 1.5 lakh government posts for the fiscal year 2025-26. The department also highlighted significant employment generation, with nearly 10 lakh people hired since 2020. Reforms in service delivery and grievance redressal have benefited millions of citizens, with over 51 crore applications processed and 18 lakh complaints resolved.
Patna: General administration department (GAD) additional chief secretary B Rajender on Monday said requisitions for filling 1,50,561 posts have been sent to various commissions and boards of the state govt for current fiscal (2025-26).“We have sent requisition to fill 1,50,561 posts to various commissions and boards for appointment in different departments in 2025-26. The process for appointment is currently underway,” Rajender said, adding that sending requisitions is a continuous exercise.Rajender was addressing a press conference here to outline key initiatives and achievements of the department. He was accompanied by special secretary Sanjay Kumar, joint secretary Rajnish Kumar and officer on special duty Md Afaque Ahmad.Counting the administrative milestones, Rajender said the GAD and the Bihar Institute of Public Administration and Rural Development (Bipard) had received ISO 9001:2015 certification. He said the GAD became the first department in the state to secure an ISO certification and it formally received the certification on Jan 21, for a period of three years.On employment generation in the govt sector, Rajender said 9,84,141 people were provided employment between April 1, 2020 and Feb 6, 2026.
Giving the break up, he said there were 7,95,832 regular and 1,17,784 contractual appointments besides 70,525 personnel were hired through outsourcing.Highlighting service delivery reforms, Rajender said more than 51.13 crore applications had been successfully disposed of across the state under the Bihar Right to Public Services Act, 2011. He said the Act covered 153 services delivered by 14 departments, including issuance of caste, income and residential certificates, new ration cards, labour accident compensation grants, driving licences, benefits under Kanya Utthan Yojana, social security pensions and other citizen services.He said decentralisation of services had been strengthened since July 2025, with more than 64 services made available at the village level through public service centres set up in panchayat sarkar bhavan and panchayat buildings. Rajender said this reduced the need for citizens to travel to block, sub-division or district headquarters for routine services.On grievance redressal, Rajender said time-bound and transparent resolution was being ensured under the Bihar Right to Public Grievance Redressal Act, 2015, covering 514 services and schemes across 45 departments.
He said more than 18.57 lakh complaints and petitions had been disposed of since Jan 22, 2016.He also referred to the Bihar Government Servants Grievance Redressal System, stating that an online mechanism was in place to address issues related to service tenure, retirement and service benefits. Under the system, 14,569 complaints had been resolved since June 3, 2019, he said.Rajender said the Mukhya Mantri Fellowship Yojana, approved on Sept 15, 2025, would select 121 subject matter experts to work in key offices at the sub-division, district and state levels.
He said an MoU had been signed between the Bihar Administrative Reforms Mission Society and IIM-Bodh Gaya for the programme.On digitisation, Rajender said the Human Resource Management System (HRMS) had enabled end-to-end digitisation of human resource administration. He said 2,72,000 service records had been digitised, more than 1.23 crore pages scanned, and service and payroll management for around 8,00,000 employees across 48 departments was being handled through the system.He also shared details of helpline services, saying the “Jigyasa” central helpline (14403), launched in 2010, had provided information to more than 7,92,000 citizens. The Samadhan Call Centre (1800-345-6284), launched in 2016 under the grievance redressal law, had enabled more than 12.35 lakh citizens to register complaints or obtain information related to public grievances, he said.

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