Starlink outage: Internet down in US and abroad; Musk says ‘sorry, won’t happen again’

Starlink faced a major service outage on Thursday, affecting users across the United States and several other countries. Thousands of users reported sudden internet disruptions and, in many cases, complete blackouts.

Cities like Los Angeles, New York, Dallas, Seattle, and Washington, DC were among the worst hit.

Users in Canada, the UK, Germany, Brazil, Mexico, and the Philippines also faced similar problems. Outage tracker DownDetector showed a spike from 3,400 reports at 3:09 p.m. ET to nearly 58,000 by 3:24 p.m. The number began dropping after 4 p.m., but issues continued, according to Newsweek. Starlink confirmed the disruption on its website, saying the team was investigating.

In a post on X, the company said, “We are actively implementing a solution… we appreciate your patience.”Elon Musk also responded, saying, “Service will be restored shortly. Sorry for the outage. SpaceX will remedy root cause to ensure it doesn’t happen again.”

The outage sparked chatter online, including on Reddit. One user joked, “I told someone an hour ago how reliable Starlink is… this is clearly my fault.” Another wrote, “It’s worldwide.” By evening, some users began seeing service return, but full restoration is still awaited.