Toll free number 1800 599 5991 launched to receive grievances on Telangana’s Indiramma Houses

A toll free number (1800 599 5991) and a helpdesk to lodge grievances pertaining to Telangana government’s Indiramma Houses for poor was launched by Revenue Minister Ponguleti Srinivas Reddy at Telangana Housing Corporation’s office in Hyderabad on Thursday (September 11, 2025). The call centre would function from 7 a.m. to 9 p.m.

Categories of complaints:

Beneficiaries of the scheme can submit their grievances including delay in payment of the an instalment upon completion of a phase of the house construction, delays in uploading photos to app, corruption, technical issue and others. 

Phone number and Aadhaar number of beneficiary would be used to check the details. The grievances would be taken to the notice of officials concerned to take action and the details would be informed to the complainant. 

₹5 lakh benefit in four installments

Under the scheme, ₹5 lakh would be provided to each beneficiary for construction of a house. It is disbursed in four instalments: first instalment of ₹1 lakh upon completion of basement, second instalment of ₹1.25 lakh on completion of walls, ₹1.75 lakh after laying the slab and the remaining ₹1 lakh after complete construction of the house. Photos have to be uploaded by government staff or the beneficiary to an app to get the amount. 

Installment after 15 days on completing a stage

A few weeks ago, the Corporation’s managing director V.P. Gautham asked  project directors and deputy engineers to spread awareness among people that the amount would be released on every Monday, within 15 days after completion of each stage.

On the occasion, the Minister spoke with two callers; a beneficiary from Wanaparthy complained about delay in releasing the first instalment and another caller from Hyderabad asked when would the houses be granted to people in the city. He has assured their issues would be looked into.