As the revised autorickshaw fares came into effect in Bengaluru from August 1, several commuters have raised concerns over drivers refusing to operate by the meter. While the government announced the hike officially, many residents say the move holds little value unless meter enforcement improves on the ground.
According to the new fare structure notified by the Regional Transport Authority (RTA), the base fare has been increased from ₹30 to ₹36 for the first two kilometres. Beyond that, the per kilometre rate has been raised from ₹15 to ₹18.
Pradeep N., a resident of Byappanahalli who commutes daily by auto, said, “There’s so much talk about the fare hike. But what’s the point if no driver uses the meter? If the government ensures meters are used, most commuters won’t need to depend on apps. Why is there no proper crackdown?”
Madhav R., a commuter from Rajajinagar, said, “The fare hike is pointless if drivers don’t follow the meter. I have stopped expecting any action because it’s the same story every time. The drivers get away with overcharging, and enforcement is almost non-existent.”
Responding to these complaints, a senior official from the Transport Department said, “We understand the public’s concern. Autorickshaw drivers must re-calibrate their fare meters as per the revised rates. However, until this process is completed, some drivers may continue to operate without using the meter. Once the re-calibration deadline ends, we will launch city-wide enforcement drives and penalise those violating the norms. We urge the public to report such cases with vehicle details so we can act swiftly.”
Recently, the Transport Department has issued a directive instructing all autorickshaws operating within Bengaluru to recalibrate their meters to reflect the updated rates by October 31.
Meanwhile, Prakash N., an auto driver, said, “Since the government has given us time, we will re-calibrate our meters soon. However, we are also concerned about being fined for not using meters in the meantime.”