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The exchange between the passenger and pilot soon escalated into a verbal altercation. Dewan further alleged that the pilot then physically assaulted him, leaving him injured and bleeding.
The passenger, identified as Ankit Dewan, said the incident occurred when he was travelling with his family.
New Delhi,UPDATED: Dec 20, 2025 09:11 IST
A SpiceJet passenger has accused an Air India Express pilot of physically assaulting him during a dispute at Indira Gandhi International (IGI) Airport Terminal 1, an allegation the airline has acknowledged, saying the employee has been removed from duty pending an inquiry.
The passenger, identified as Ankit Dewan, said the incident occurred when he was travelling with his family, including a four-month-old baby in a stroller. Dewan claimed airport staff guided his family to use the staff and PRM security check due to the infant.
According to Dewan, some staff members began cutting the queue ahead of him. When he objected, he alleged that a pilot, identified as Captain Virender, who was also using the same entry, questioned his literacy and asked if he could not read signs indicating the entry was meant for staff.
"The staff was cutting the queue ahead of me. On calling them out, Capt. Virender, who himself was doing the same thing, asked me if I was anpadh (uneducated), and couldn't read the signs that said this entry was for staff," Dewan said in a detailed post on X.
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Published By:
Sahil Sinha
Published On:
Dec 20, 2025
English (US) ·