Relief for flyers as IndiGo restores most city flights

Patna: IndiGo flight operations at Jay Prakash Narayan International Airport, Patna, are gradually returning to normal. On Friday, 23 out of 31 scheduled flights successfully departed from Patna, signalling a steady restoration ahead of the busy travel season.Eight flights were cancelled due to operational reasons, including three to Delhi, two to Hyderabad, and one each to Kolkata, Bengaluru, and Chennai. The strong majority of operating flights demonstrates the rapid return to routine.Bhudev Sarkar, a senior airport official, reassured the public that the situation has “largely returned to normal" and predicted a full resolution shortly. “I spoke to IndiGo, and operations will be back to normal.

Tickets and booking will be available from Dec 16,” Sarkar told reporters.Airport executives said the local disruption has been contained. The situation at Patna has largely stabilised, aligning with the airline’s nationwide recovery efforts, with full operational stability expected soon.IndiGo is also accelerating efforts to resolve pending customer concerns. The airline reported substantial progress in processing claims and has initiated travel vouchers worth Rs 10,000 for the most affected customers.

Despite operational improvements, some financial settlements remain pending. Passengers such as Antara Ray, who took to social media platform X after incurring expenses for alternate travel, are awaiting refunds for flights cancelled earlier in the month. Ray tagged IndiGo, stating, “Yet to receive a refund for my cancelled flight on December 5 from Patna to Kolkata.” IndiGo has acknowledged these outstanding cases, assuring travellers that compensation and refunds are being expedited to match the operational recovery.