ARTICLE AD BOX
New Delhi: Buying or leasing an office is often seen as just another business transaction. But for Volney Commercial Real Estate Advisory, it is much more than that. Founder Rohan Sheth believes real estate should feel simple, smooth, and personal—something clients can trust, not stress over.
In a highly competitive and transaction-driven market, Volney is setting itself apart by focusing on client experience rather than just deals. The company believes that the true value of real estate lies not only in closing transactions but in creating a reliable and satisfying journey for clients.
Volney emphasizes building strong relationships by supporting clients at every stage. From having dedicated representatives available to handle urgent requirements within 24 hours to staying connected beyond working hours, the company ensures clients feel valued. Celebrating client milestones and maintaining regular communication has helped Volney create long-term partnerships that go beyond business.
Trust, a key pillar in real estate, is something Volney works hard to earn and maintain. Sheth explains that their commitment does not end after a deal is completed. The company continues to assist clients for years without additional fees. In some cases, clients who made purchases as early as 2020 still receive ongoing support. This long-term engagement has helped Volney build a reputation as a dependable partner.
The company has also adapted to changing business needs, where clients are no longer just looking for office space but a complete work experience. Volney provides fully equipped office spaces, allowing businesses to start operations immediately without worrying about setup. Along with this, the firm offers post-occupancy support, including maintenance services and staffing assistance such as receptionists and administrative staff.
In addition, Volney helps clients with essential processes like GST registration, company incorporation, and legal compliance. By offering all services under one roof, the company reduces the need for clients to deal with multiple vendors, making the entire process simple and efficient.
Operating in key business hubs like Andheri, BKC, and Chakala, Volney caters to a wide range of client needs. Instead of limiting options, the company maintains a balanced portfolio of properties, including both premium and cost-effective spaces. This approach allows businesses to choose locations based on their priorities, whether it is central positioning or affordability.
To simplify complex real estate processes, Volney assigns each client a dedicated Relationship Manager. This ensures clear communication and quick resolution of both technical and operational queries. From stamp duty calculations to everyday concerns like security or internet setup, clients receive timely and accurate support, making the experience hassle-free.
Volney’s end-to-end service model is designed not only for convenience but also as a strategic advantage. By staying involved throughout the lifecycle of a workspace, the company maintains consistent service quality and strengthens client relationships. This approach has also led to higher client retention and the opportunity to offer additional services over time.
When it comes to decision-making, Volney balances data insights with on-ground experience. Market data helps understand trends, while real-time inputs from field teams provide practical insights into demand and pricing. This combination allows the company to make well-informed and future-ready decisions.
Looking ahead, Volney aims to expand its role within the real estate sector. The company plans to grow its managed portfolio from 2.7 million square feet to nearly 5 million square feet while exploring investment opportunities such as Alternative Investment Funds. While advisory services will remain its core strength, Volney is working towards becoming a more integrated and comprehensive real estate platform.
English (US) ·