Ixigo launches AI-native travel app Tara

Ixigo has unveiled a fully AI-native travel app at its flagship tech event, ixigo NEXT. The redesigned app integrates artificial intelligence across the entire user experience, moving beyond transactional bookings to become a conversational, intuitive, and deeply personalised travel companion.

At the heart of the new app is Tara, reimagined as a multimodal AI assistant that plans, books, and acts for users. Unlike traditional chatbots, Tara is embedded into the app’s core experience and can handle complex, intent-driven queries. Users can interact naturally in English, Hindi, or Hinglish via voice, text, or tap.The app introduces Trip Mode, consolidating all post-booking information into one view. From boarding passes and gate details to baggage belt updates and real-time alerts, Trip Mode ensures travellers are prepared at every stage.

It even suggests when to leave for the airport based on live traffic and offers personalised content recommendations during journeys.Tara goes beyond search filters, understanding prompts like “show me hotels in Dubai with an infinity pool and a view of the Burj Khalifa” or even contextual requests such as “Hi TARA, I forgot my anniversary, help me!” to deliver personalized recommendations. It also proactively assists users by tracking flight schedules, managing cancellations, processing refunds, and surfacing real-time travel updates.

Ixigo also unveiled Agentic Travel Flows, where AI agents autonomously perform travel tasks in the background. These agents can send boarding passes directly to WhatsApp, update them in Apple Wallet or Google Wallet, and coordinate with hotels ahead of check-in. They monitor flight schedules, alert users to delays, and manage refunds seamlessly. All agentic features are opt-in, ensuring users remain in control.Speaking at the launch, Group Co-CEO Rajnish Kumar and Group CEO Aloke Bajpai said: “With the new AI-native version of our app, we are reimagining travel as a conversational, intuitive, and deeply personalized experience powered by AI. We believe the future of travel will be agent-led, with AI that can understand intent, take proactive actions, and assist travelers seamlessly before, during, and after their trips.

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